GENERAL CONDITIONS ASSOCIATED WITH THE CAR RENTAL CONTRACT (WITHOUT DRIVER)

1. DESIGNATION OF PARTIES.

In the documentation inherent in the vehicle rental contract, the lessor may use the following names: Lessor, First Party or Caravans2Rent. The lessee may use the following names: Lessee, Second Party, Customer.

2. APPLICABLE LAW, JURISDICTION AND DOMICILE AGREEMENT.

The Grantors agree, for all due legal purposes, that their domiciles are those identified above in the award of the contract granted.

The Customer declares that he/she has the necessary documents to use the vehicle, namely a driving license.

Any gaps and doubts arising from the contract shall be integrated and resolved in accordance with the applicable Portuguese legislation.

For the resolution of any dispute arising from this contract, the parties elect the jurisdiction of the district corresponding to the head office of the company/management company of Caravans2Rent, expressly waiving any other jurisdiction.
The conclusion of the contract presupposes its full and unreserved acceptance.

The parties agree that the limitation period(s) for any claims or requests for reimbursement or compensation by the lessor to the lessee shall begin only six months after the return of the rental vehicle. Otherwise, the legislation in force shall apply.

3. OBJECT, SCOPE AND FORM OF THE CONTRACT

The contract is for the rental of a camper van with standard or individual interior design and, if applicable, with its respective accessories provided by Caravans2Rent to the renter. In order to formalize the contractual relationship, it will be necessary to confirm the booking by email, and then, in written form, this contract will be signed, along with the rental vehicle evaluation report, as well as the terms of responsibility and declarations of knowledge and acceptance of conditions, which the Client will also be obliged and bound to comply with punctually.

The organization of the trip is the responsibility of the Client; Caravans2Rent does not provide any organized travel service.
This car rental contract does not include a driver.
Camping motorhomes are rented exclusively for private purposes, such as vacation trips, participation in sporting events, everyday use or similar.

Any commercial use of the vehicle, unusual driving behavior (e.g. same route several times back and forth, trips as a cab or bus) or use for moving house is prohibited.

Breach of the provisions of this clause shall entitle Caravans2Rent to terminate this rental agreement without notice for cause and, if necessary, the right to claim damages.

The Customer, on taking delivery of the motorhome, declares that he is aware of its characteristics and accepts the vehicle with those same characteristics and in the condition it is in.

4. CUSTOMER RIGHTS, OBLIGATIONS AND PROHIBITIONS

During the rental period, the vehicle must be used exclusively within the borders of the Iberian Peninsula; it is not authorized to take the vehicle to any island or to any country outside the Portuguese and/or Spanish continental borders, nor is any type of sea/river transport (e.g. ferry boat) permitted.

Crossing the Portuguese/Spanish border without authorization is not allowed. This means that, although it is permitted to use it in the Spanish mainland, it must be expressly authorized in advance to leave the Portuguese borders for this purpose.

Any breach of these rules shall be the sole responsibility of the Customer, who shall be fully liable for any damages and costs arising from any problem or vicissitude occurring outside the authorized borders. The Customer further accepts that Caravans2Rent, on becoming aware of this, may demand the immediate return of the vehicle and file the appropriate criminal complaint.

Caravans2Rent does not provide the Customer with any assistance outside the Portuguese borders, Caravans2Rent is not responsible for any damage or assistance required outside mainland Portugal, and there is no replacement vehicle or workshop for this purpose.

In the event of non-compliance by the Customer with any of these rules, Caravans2Rent shall not be entitled to any refund or compensation.

The Renter is prohibited from using the rental vehicle to participate in motoring events and vehicle tests, to transport explosive, highly flammable, toxic, radioactive or other dangerous substances. Use is also prohibited for the commission of customs offenses or other criminal offenses, for subletting, concession or other commercial purposes, except for purposes expressly agreed contractually or for other uses that go beyond contractual use.

If there is any doubt about the use of the rental car and its purpose, the lessor reserves the right not to deliver the rental car.

It is strictly forbidden to stick stickers on Caravans2Rent advertising badges or to remove such badges from Caravans2Rent vehicles.

The use of additional adhesive (Co-Branding) may be permitted in individual cases and after consultation with and express authorization from Caravans2Rent.
The rental of a camper van for use as a Home Office for the office activities of the renter or their employees (when rented by corporate clients), does not constitute use for commercial purposes.

Breach of the provisions of this clause shall entitle Caravans2Rent to terminate this rental agreement without notice for cause and, if necessary, the right to claim damages.

5. NECESSARY QUALIFICATIONS AND IDENTIFICATION OF DRIVERS AND COMPANIONS

Any adult natural person over the age of 21 who has held a valid driving license for at least two years at the date of this contract is authorized to drive the vehicles.

The hirer and all the drivers of the vehicle must be identified in this contract, in full with regard to their personal details, by presenting the original of their driving license and identification document.

The lessee, subscriber to this contract, shall be fully responsible for the vehicle and full compliance with this contract if he authorizes third parties to drive the vehicle, even if they are not identified.

The renter will be responsible for the actions of the other drivers.

In the event of a plurality of tenants, all assume jointly and severally full compliance with this contract and the obligations and rules contained in the other documentation granted and identified in the first clause.

The landlord must be informed of all accompanying persons during the rental period.

If there is any doubt as to the veracity of the purpose and the number of accompanying persons, the lessor reserves the right not to deliver the rental vehicle.

The rental vehicle may only be driven by the renter and the drivers specified in the rental agreement. If the renter allows an unauthorized driver to drive the rental vehicle, this constitutes a breach of the rental conditions and the renter is fully liable for all damage caused by an unauthorized driver. The unauthorized driver does not enjoy insurance protection. In such cases, coverage protection exists only under liability insurance.

The rental of the vehicle to corporate customers is only permitted for the private purposes of the Hirer or its employees and in accordance with clause 1. If, as a result of the contractual regulations in the rental agreement, the Hirer in its position as a corporate customer makes the rental vehicle available to its employees, the Hirer is obliged to ensure that the rental vehicle is delivered only to employees authorized to drive in accordance with clause 2.

The hirer and drivers may not drive the rental vehicle if their ability to drive is impaired, in particular under the influence of alcohol, drugs or illness.

The Hirer is not authorized to carry out any removal and/or modification of parts of the vehicle, in particular traction, braking, steering and/or bodywork components, or to disable telematics systems without the prior written consent of the Lessor. In the event of non- compliance, the lessor is entitled to compensation for the damage caused.

6. BOOKING AND PAYMENT OF THE PRICE.

When sending the completed booking form, the renter must send proof of payment by email or WhatsApp.

The advance payment for a reservation is 50% of the total rental price (including extras and service charge). The remaining payment of 50% of the total amount must be received by the landlord on the day of check-in, together with the security deposit and insurance, which is returned within 7 working days of check-out. For information purposes, the tenant receives an e-mail from the landlord about the receipt of the booking request. Only upon receipt of the active written booking confirmation (by e-mail) from the lessor is the rental reservation accepted and the rental vehicle deemed to have been confirmed.

The lessor has the right to refuse to conclude a rental agreement within the scope of his own provision or if he has doubts or reservations about the purpose of the rental and the way the vehicle will be used. When booking less than 24 hours before departure, the full rental price is due immediately. If the advance or remaining payment is not paid on time, it is at the lessor's discretion whether to continue with the contract, as the booking is canceled for non- payment.

7. RENTAL PERIOD

The rental period is considered to be from the time of the agreed pick-up of the vehicle until its final return. The minimum rental period is 4 nights in low season (November to May) and 5 nights in high season (June to October).

The vehicle must be returned within the period specified in the rental agreement, in a good state of repair and cleanliness.

If the rental period is exceeded, 35 € per hour will be charged, unless the renter is not responsible for the late return and must provide proof of this. The maximum charge for each late delivery is €150. If the lessor suffers damages due to a delay in returning the vehicle (e.g. loss of profits, claims for compensation by the subsequent lessee, organizational costs, etc.), the lessor reserves the right to recover and enforce these claims against the lessee by demanding payment from him.

If the rental vehicle is returned prematurely, before the agreed return date, the total rental amount agreed in the contract is also due and will be demanded in full.

There is no agreement on the part of the landlord to automatically convert the contract into an indefinite lease.

8. PRICE

The total rental price is made up of the daily rental price, optional extras (if applicable) and the service charge. The daily rental price includes the rental of the vehicle for the rental period specified in the rental agreement. Maintenance and wear and tear repair costs as well as agreed insurance cover are also covered.

The prices published on https://caravans2rent.com/pt/ at the time the contract is signed include the respective VAT in force.

Car rental prices are calculated per night.

In addition to the daily rental price, there is an extra service charge of €75 per rental. The service charge covers the costs incurred in making the vehicle available.

The appropriate exchange rates will apply, depending on your payment method/bank charges.

The renter must bear all costs that are not expressly included in the total rental price and are not covered by it. This includes, in particular, toll fees, fuel costs, parking fees, campsite fees.

The Renter authorizes the Lessor to debit the car rental costs due under the contractual relationship and all other credits related to the rental contract from the payment method presented at the time of conclusion of the rental contract or thereafter. Rentals of more than 10 nights will have unlimited kilometers. If less than 10 nights, they will be limited to 300 kms per night. If you exceed the 300 kms allowed per rental, you will be charged 0.34 cents per extra km. If misuse is subsequently discovered, the renter is obliged to compensate the lessor. Special discounts (campaigns, employee offers or trade fair campaigns) cannot be combined with other discounts, such as long-term discounts or early booking discounts.

Combined deliveries or collections at the request of the renter outside office hours are subject to an additional charge in accordance with the price list in force.

9. TYPE OF PAYMENT AND SECURITY DEPOSIT.

A security deposit of 882€ or 1614€ will be charged at the start of the rental to ensure that the vehicle is returned undamaged and clean. The deposit will be confirmed to the renter on the rental form. The rental vehicle will not be provided without the deposit. Failure to pay the advance, full amount or security deposit on time entitles the lessor to immediately terminate the rental contract without notice, for just cause and entitles the lessor to claim damages.

When the vehicle is delivered at the beginning of the rental period, any damage to the rental vehicle will be recorded in writing and a condition report will be given to the renter. If the vehicle is returned in good condition, apart from the damage indicated in the terms and conditions report, the deposit will be refunded within 7 working days of the end of the rental period. The lessor has up to 48 hours, corresponding to working days, after the return of the rented vehicle to inform the renter of responsibility for hidden or concealed defects or damage that are discovered.

In the event of an accident involving third parties, the security deposit will be withheld or claimed by the landlord until the question of fault has been fully clarified in court or out of court and until it has been fully reimbursed by the insurance company.

Additional fees or costs (e.g. special cleaning fees according to the price list for cleaning fees, which is available at the agreed drop-off point) will be charged to the renter when the vehicle is returned, provided that these can be calculated for the time in question. If additional costs arise, e.g. for a fine or for damage to the rental vehicle, which have been determined upon return, the Hirer shall pay these costs to the Lessor at a later date, in accordance with the amounts that have been determined, as soon as the Lessor has become aware of these costs, and shall call upon the Hirer to pay them promptly or within the period granted to him, as decided by the Lessor, under penalty of prosecution.

10. CANCELLATION

If the renter decides to cancel their reservation, the following contractual cancellation conditions will apply, according to the cancellation notice received by the landlord:

- Cancellation between 1 and 15 (consecutive) days before the agreed start of the rental period: the total rental price, including extras, must be paid in full to Caravans2Rent. Due to declared cancellation, there will be no right to a cancellation voucher or refund of payments made.

- Cancellation between 16 and 30 days (in a row) before the start of the agreed rental: 50% of the total rental price, including extras, will be retained as a voucher that can be used to conclude a future rental contract within six months. There will be no refund of the remaining 50% of the total rental price.

- Cancellation between 30 and 59 days (in a row) before the start of the rental period: 50% of the amount paid will be refunded. There will be no refund of the remaining 50% of the total rental price.

Cancellation is free of charge if the renter cancels up to 60 days before the start of the rental period. In this case, the renter will be reimbursed in full for any payments made.

If a change in the reservation results in a higher total rental price than originally agreed, the renter must pay the difference, failing which the contract will not be considered concluded. However, if the new rental price is lower, the renter will receive a cancellation voucher for the difference from the initially agreed rental price, which can be used to conclude a future rental contract within six months.

However, if the renter has already paid part or all of the rental price with a cancellation voucher or offer, the renter will not receive another cancellation voucher or refund.

If the rental contract is terminated prematurely because the rental vehicle has been returned, there will be no right to any refund, either partial or total, of the rental price, cancellation voucher or (partial) rebooking for a different rental period.

The following conditions apply to cancellation vouchers:

1. Validity: Cancellation vouchers are valid for a period of 6 months from the date of issue.

2. Limitation: After canceling a reservation paid for with a cancellation voucher, another voucher will not be issued to replace it.

3. Booking Conditions: The prices and general conditions in force at the time of booking will apply and not the original prices of the rental that was canceled.

4. Restrictions on Use: The resale, transfer and/or assignment of cancellation vouchers is not authorized. It is mandatory that the renter presents the voucher during the booking process and proves ownership, otherwise it cannot be used.

11. PICKING UP AND RETURNING THE RENTAL CAR

The vehicle can only be picked up between 10 a.m. and 12 p.m. or between 2 p.m. and 4.30
p.m. on working days. Outside of these times, the respective advance rental fees apply at the time of booking.

If the renter has commitments, such as flights, they must schedule their check-in and check- out times at least 3 hours in advance, as the landlord cannot be held responsible for delays.

The vehicle is picked up and returned at the agreed stations. The renter must adhere to the pick-up and return times stipulated in the rental agreement, otherwise charges will be added.

Upon return of the motorhome, the renter is obliged to inspect the rented vehicle together with a representative of the lessor. During this inspection, new damage to the vehicle that was not noted in the assessment report when the vehicle was delivered is recorded.

In the event of damage, the lessor will issue an invoice within 14 days of returning the vehicle. If there is damage that needs to be quantified over a longer period of time in order to be accounted for, the period may be longer depending on what is necessary before it can be fully ascertained. If hidden damage, for example due to external dirt, is not detected during the vehicle inspection, the undisputed return of the vehicle does not result in a negative acknowledgment of fault on the part of the lessor.

There is a pick-up fee if the renter wishes to receive and return the vehicle in different units. The customer's interest must be communicated at the time of booking and is available in the list of rates at check-in.

If the vehicle is not returned on the agreed date, and the renter does not immediately inform the reason for the delay, the lessor may presume illegal use and file a complaint for illegitimate appropriation of the vehicle.

Before returning the vehicle, the renter must clean the interior, remove significant dirt, empty the cassette and waste water tanks, and hand over clean extras.
The lessor takes over the interior and exterior cleaning of the vehicle afterwards. However, if the renter does not properly clean the inside of the vehicle or does not empty the tanks, cleaning fees will be charged in accordance with the applicable Price List.

The rented vehicle must be returned with a full tank. If the tank is not completely full, the renter will be charged the following amount, depending on how full it is:
● 0 % to 25 % filling of existing tanks: 182,00 EUR
● 25% to 50% filling of existing tanks: 148,00 EUR
● 50% to 75% filling of existing tanks: 99.00 EUR
● 75 % to 99 % filling of existing tanks: 64.00 EUR The landlord may debit the amount directly from the security deposit.

12. DOORS

The renter is responsible for all toll and/or registration fees incurred, which must be paid in advance by bank transfer or credit card. It is the renter's obligation to find out about possible tolls and environmental zones during the period of use of the vehicle.

13. DUTY OF CARE AND DILIGENCE

The renter must handle the rental vehicle with care and observe all relevant regulations and technical rules, as well as lock the rental vehicle properly and protect it against theft. The operating instructions for the rental car and all built-in devices, etc. must be strictly observed. In particular, the renter undertakes to respect the traffic regulations in force in the respective countries. Driving is only permitted with a secure and locked gas cylinder.

The renter himself and his traveling companions are responsible for complying with customs, exchange, health, toll, passport, visa and transit regulations, if applicable. All possible costs and inconveniences resulting from non-compliance with these provisions shall be borne by the same persons.

Smoking is not permitted in rental vehicles. If the smoking ban in the rental vehicle is not respected, smoking ban charges will be levied in accordance with the price list of cleaning fees (the price list of applicable cleaning fees is available at the place of delivery at the time of delivery) and possibly withdrawals of the deposit/ security deposit.

Pets are allowed free of charge, as long as they are accommodated in special transport crates. We are not responsible for any fines or issues relating to animals during the rental period. It is the sole responsibility of the renter to ensure that the interior and exterior of the caravan are kept in a properly clean condition during use. Any damage or soiling caused by the animals will be the sole responsibility of the renter and will be subject to additional charges for repair and/or cleaning.

14. TENANT LIABILITY AND INSURANCE

The renter is responsible for any damage, loss, theft or misuse of the rented vehicle. This includes situations such as traffic accidents in which the vehicle is damaged.

If any damage occurs to the vehicle during the rental period, the renter is responsible for paying the repair costs necessary to fix the damaged vehicle.

If the vehicle suffers such serious damage that it is considered a "total loss" (i.e. the repair costs are so high that it will be cheaper to replace the vehicle with a new one),
the renter is responsible for paying the full replacement value of the rented vehicle, less the residual value (if any), unless the lessee was not responsible for the damage and the lessor is duly and fully reimbursed by an insurer.

A replacement vehicle will not be provided if the renter is responsible for the damage/accident.

In addition to the cost of repairing the damaged vehicle, the renter is also liable for any consequential or derivative damages, which may include losses or damages caused to third parties, towing and rescue costs, as well as expert or agent fees necessary to resolve or assess the situation.

The rented vehicle comes with liability insurance, travel assistance and legal protection.

This text establishes the following conditions in relation to claims for damages made against the tenant on behalf of the landlord:

The landlord is authorized to decide whether to accept or reject damage claims made against the tenant. This means that the landlord has the power to make decisions regarding damage claims.

The lessor may arrange for and make official all statements that seem appropriate for the purpose of dealing with damage claims. If claims for damages are brought judicially or extrajudicially against the lessee, the lessee is obliged to notify the lessor in writing immediately after receiving notice of the claim, giving the lessor full knowledge of the situation.

If the claims are brought to court, it will be up to the landlord to manage the legal dispute on behalf of the tenant.

The lessor is authorized to hire a lawyer on behalf of the lessee to resolve disputes relating to claims for damages, with the lessee empowering the lessor to settle, without limitation and without any restriction, to confess or withdraw and to conclude agreements with himself. The renter must grant power of attorney to the lawyer appointed by him and provide all the necessary information and documents requested to deal with the case, as well as being able to provide him with a copy of all the inherent documentation, namely the personal documentation of the renter(s), driver(s) and any travel companion(s).

The insurance is valid in the following European countries: Portugal and Spain. Driving in other countries requires special authorization from Caravans2rent. Driving in unauthorized countries, without special authorization, constitutes a breach of contract and Caravans2rent cannot be held responsible for any damage, breakdown or other problem that occurs outside the authorized countries, the renter being solely responsible for the costs of repairing and/or relocating the vehicle, as well as any other expenses, costs, fines or fees that the Rental company may incur.

Outside mainland Portugal, in the event of a breakdown, if it cannot be repaired within 24 hours, there will be no replacement motorhome. There will only be a car for the occupants to make the return trip to the country.

The vehicle is only insured for the duration stipulated in the contract. The Rental Company cannot be held responsible for any damage outside the duration of the rental, and the Hirer is solely responsible, particularly in the event of any delay in the delivery of the vehicle to the Lessor. The Hirer is liable for any damage suffered by while in possession of the vehicle. To cover the costs of any damage, Caravans2Rent will charge part or all of the security deposit.

If the renter violates any of the conditions stipulated in the contract clauses and rental terms, all insurance options will be void, and the renter will be responsible for the full cost of all damages.

If the "Basic" insurance plan is taken out, the renter will be subject to a maximum liability of
€1614.00 and includes 24-hour assistance.
The Tenant has the right to add independent insurance of €18/night. This insurance includes 24-hour assistance, glass and tire protection.

If the "Super" insurance plan is taken out, the renter is liable for a maximum of €882.00 +
€22/night. This insurance includes 24-hour assistance, glass and tire protection (Super insurance is only allowed for rentals of more than 10 nights in vans).

Damage to the awning, the interior of the rental vehicle or the lifting roof, including the roof tent caused by handling errors, is also the responsibility of the renter.

To avoid damage, here are a few pointers.

• The awning must never be rolled out in strong wind or rain, and must never be left unattended when rolled out. The costs of a new awning with assembly must be borne by the tenant in the event of non-compliance with the above. These costs may exceed the value of the security deposit, and the landlord will charge the tenant for the excess.

• The water system cannot be cleaned if diesel fuel has been incorrectly filled into the tank. It must be replaced completely. This applies to tanks, boilers, pumps, taps and pipes. The costs must be borne entirely by the tenant. The renter is also liable for any resulting damage to the rental vehicle and accessories. The same applies in the event of improper filling of the diesel tank or with inappropriate fuel.

The tenant is fully liable - regardless of fault - for the following damages:

• Tire damage: The renter is responsible for the costs incurred for the towing service, replacement of the tires themselves or mounting them. The spare part must not be fitted to the rental vehicle by the hirer, but only by a towing or roadside assistance service.
• Falling stones on glass: Glass damaged by falling stones will be repaired or replaced as necessary, depending on the size of the damage and its location.
• Damage to the interior of the vehicle: The renter is responsible for any damage caused to the interior of the vehicle.
• Other damage: Damage resulting from driving on unpaved roads, including associated costs such as rescue, towing or tire damage, is also the responsibility of the renter.

The renter is fully liable in the event of an intentional breach of contractual obligations, especially for damage that occurs when the rented vehicle is operated by an unauthorized driver, used in a prohibited country or for prohibited purposes. If the Hirer deliberately causes an accident or breaches his obligations in accordance with clause 14, the Hirer shall also be fully liable, unless the breach does not lead to damage or loss.

In the event of a serious, culpable or negligent breach of a contractual obligation, the hirer is fully liable. If the hirer causes damage through gross negligence, he is liable in proportion to the seriousness of his fault, the hirer being responsible for proving the absence of gross negligence.

In addition, the lessee is liable in accordance with the applicable legal regulations. The lessor quantifies and regulates damage on the basis of cost estimates provided by an authorized workshop or its own specialist team with standard software for calculating damage, and on the basis of the cost structure of an authorized workshop. Premature parking of rental vehicles on or near the premises (even if in a public or private area) is at the risk of the renter. The lessor assumes no liability for damage occurring up to the official end of the rental period and delivery of the vehicle or lessor or his authorized representative. In the event of loss of the vehicle's registration/ownership document, the lessor will charge the renter an additional €200, which can be debited from the security deposit. If the key is lost, the landlord will charge the tenant €400, which can be debited from the security deposit.

15. ACCIDENTS AND DAMAGE

In the event of a fault or malfunction of the rental vehicle, such as the engine light coming on or a flat tire, it is essential to immediately contact the rental company's hotline and/or assistance service to clarify and decide on the next steps and procedures to follow. If any damage occurs during the rental period, the renter is obliged to inform the lessor in writing as soon as possible, giving full details of the incident that caused the damage. The accident report must include the names and addresses of the parties involved, plus any witnesses, along with the registration numbers and insurance information of the vehicles. To do this, the renter must thoroughly and honestly fill in all the fields on the accident report form, which is available in the vehicle documents or upon telephone request to the lessor. The completed form must be scanned and sent immediately by e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it..

If the renter fails to comply with this obligation, the landlord reserves the right to impose a contractual fine of €1,000 (one thousand euros), in addition to possible increased liability as stipulated in clause 14. Following any incident, such as an accident, fire, theft, damage caused by wild animals or other damage, the renter must also immediately notify/call the local authorities, even if they are solely responsible for what happened. If the renter fails to register the incident with the police by means of a report, the renter will be liable for any resulting economic loss to the lessor, and no third party claims will be accepted, and the renter will be directly and exclusively liable to such third parties.

Apart from the standard European accident declaration, no other documents relating to the incident should be signed. If damage is identified during the trip, the lessor must be informed immediately by e-mail. If repairs are necessary, use of the rental vehicle must be stopped immediately to prevent further damage. Continuation of the journey, even to the nearest workshop, is only permitted with the prior authorization of the lessor. If the renter takes the vehicle to a workshop or requests towing, the lessor must be informed immediately during business hours and before authorizing the repair, about the workshop, duration and expected costs.

The authorization
The landlord's express agreement to carry out the repair is mandatory. The lessor will only bear the costs if the repair has been previously approved and authorized by the lessor and upon presentation of the corresponding receipts. The full address and contact details of the workshop must be communicated promptly to the lessor.

16. REPAIR AND MAINTENANCE

During the rental period, the renter is obliged to take all necessary measures to maintain the motorhome in the condition it was in when it was rented. The renter must pay attention to the warning lights on the vehicle's display and take all necessary measures in accordance with the operating instructions.

Day-to-day maintenance costs, such as consumables for the rental vehicle, are borne by the renter for the agreed rental period. The costs of prescribed maintenance services and necessary wear and tear repairs shall be borne by the lessor.

Any alterations and mechanical interventions to the caravan without the prior written permission of the lessor are prohibited. If this rule is violated, the renter is obliged to bear the costs necessary to restore the vehicle to the condition it was in when it was rented.

Repairs that become necessary to ensure the operational or road safety of the vehicle may only be carried out by the lessee with the express consent of the lessor. Repair costs shall be borne by the lessor on presentation of the relevant invoices, unless the lessee is responsible for the damage.

17. LANDLORD'S LIABILITY

By providing the rental vehicle, the lessor guarantees that it will be available at the time of rental. If, for any reason, the vehicle is not available at the start of the trip, the lessor undertakes to provide a replacement vehicle. If this is not feasible, the lessor will reimburse in full the payments made by the renter.

As for the lessor's liability for any breaches of contract, this is strictly limited to willful misconduct and gross negligence, including willful misconduct and gross negligence on the part of its representatives and employees. However, the lessor is liable under applicable laws if there is a breach of an obligation fundamental contractual obligation). In this case, liability is limited to compensation for foreseeable damage typical of the contract.

With regard to rental payments by the renter, it is important to note that these must be maintained even during a period of repair or stay in the workshop, except in cases of initial defects. Any reduction in the rental payments due by the renter is excluded. In addition, rental days lost due to damage and its repair during the rental period will not be refunded to the renter.

In the case of objects left in the rental vehicle when it is returned, the lessor reserves the right to store them for a maximum period of 3 months, but only if it is reasonable to do so, and the renter will be responsible for the associated costs. If they have not been reclaimed by the renter at the end of this period, the lessor will own them by occupation and may dispose of them as he sees fit, including destroying them.

With regard to the security of private vehicles parked by or on behalf of the tenant on the landlord's premises, it is important to note that the landlord is not responsible for any damage or theft occurring to these vehicles.

18. STORAGE OF PERSONAL DATA

As part of fulfilling the contract with the tenant, it is necessary for the landlord to process the tenant's personal data. The scope of this processing, as well as the relevant legal basis and additional information in accordance with Article 13 of the General Data Protection Regulation (GDPR), are provided below. Generally, the data is not shared with third parties. However, in individual cases, we may be obliged to provide this data on the basis of requests from government agencies or private service providers, such as parking or toll operators.

Navigation data entered during the rental period can be stored in the vehicle, if necessary, as a result of using a navigation device. In addition, when mobile devices or other devices are connected to the rental vehicle, the data from these devices can also be stored in the vehicle.

If the renter wishes this data to no longer be stored in the vehicle after it has been returned, it is their responsibility to ensure that the data in question is deleted. This can be done by restoring the vehicle's navigation and communication systems to the factory settings. However, it is important to note that the lessor is not obliged to delete this data.

For the purposes of the General Data Protection Regulation, the tenant declares and expressly accepts that:

a) You expressly acknowledge and authorize that Caravans2Rent, for management purposes and other purposes permitted by law, will collect and hold personal data relating to you and you are granted the right to access this information under the applicable legal terms. You further accept and give your consent to Caravans2Rent to process personal data relating to you, for management purposes or other purposes permitted by law, and, where necessary, to make this information available to third parties, service providers, public bodies and any other entities, in accordance with the law; as well as to photocopy/reproduce and keep on file a copy of your identification document.

b) You consent, in particular, to the collection, recording and integration into databases, organization, storage, adaptation, alteration, retrieval, consultation, use, deletion and communication by transmission, dissemination or any other form of making available, including the possibility of comparison and interconnection.

c) You expressly authorize Caravans2Rent to process and handle personal data obtained within the scope of this employment contract, namely your name, identification document number (citizen's card), issuing body and dates of issue and validity, tax number, address, telephone numbers, date of birth, place of birth, marital status, educational or other qualifications.

d) You expressly authorize the employer to communicate and/or transfer your personal data and/or browsing data to the entities referred to in the following paragraph for the following purposes:

i. IGFSS - Institute for the Financial Management of Social Security;
ii. AT - Tax and Customs Authority;
iii. Banking and Insurance Institutions;
iv. Insurance Company;
v. Any other entity to which functions related to customer management have been assigned.
vi. Caravans2Rent's accountants and lawyers or representatives/attorneys.
vii. Other entities not mentioned, but which have legal legitimacy to process the data in question.

Caravans2Rent is responsible for processing the personal data of each employee.